Login FAQs
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I can't login in even though a correct love id and password are used, why?
We use cookies to manage your account access. If you get rejected, please make sure
your cookies are enabled in your browser. See following question on how to enable
cookies in your browser.
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How do I enable cookies on my browser?
You can order your browser to accept all cookies or to alert you every time a cookie
is offered. Then, your browser will allow you to decide whether to accept them
automatically or ask you to grant permission in each instance.
If you're using Netscape* Communicator 3.0:
- Make sure you accept cookies, if prompted.
If you're using Netscape* Communicator 4.0 or higher: On the Menu Bar:
- Choose Edit, then
- Choose Preferences, then
- Click on the Advanced grouping
- Choose either Accept All Cookies or Accept only cookies that get sent back to the originating server. Picking the second will not affect your browser on Ameritrade's site, nor will checking the Warn me before accepting a cookie option.
If you're using Internet Explorer version 5.0:
On the Menu Bar:
- Choose Tools, then
- Choose Internet Options.
- Click on the Security tab.
- Make sure the Internet Zone icon is highlighted.
- Click on the Custom Level button.
- Scroll down to the yellow exclamation icon under Security and choose either Prompt before accepting cookies or Always accept cookies
If you're using Internet Explorer version 4.0: On the Menu Bar:
- Choose View, then
- Choose Internet Options.
- Click on the Advanced Options tab.
- Scroll down to the Internet Explorer icon under Cookies and choose either Prompt or Enable
If you're using Internet Explorer version 3.0: On the Menu Bar:
- Choose View, then
- Choose Options.
- Click on the Advanced Options tab.
- Click on the button that says Warn before accepting cookies if you would like to be notified when a cookie is offered.
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What do I do if cookie is enabled, but I still have problem?
We use JavaScript to check cookie in certain pages. You also need to make sure your
JavaScript is enabled.
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What do I do if I still have problem even though the cookie is enabled?
We use JavaScript to check cookie in certian pages. You also need to make sure your
JavaScript is enabled.
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What do I do if still can't login in even though both Cookie and JavaScript are enabled?
Try different browsers or different computers. Most of us use Intenet Explorer (IE), but Netscape
is much better in terms of handling cookies. Download a latest Netscape browser from
NetScape.com.
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What are cookies and why must I accept them on your site?
A cookie is a small piece of information (text file) that's sent to your browser -
along with an HTML page - when you access some web sites. When a cookie arrives at
your browser, it generally is saved on your hard drive or in your computer's memory.
When you return to that site later, some stored information is sent back to the site's
web server, along with your request. A cookie is also a digital "ID tag." It is uniquely
yours and can only be read by the server that gave it to you. It can not read any other
part of your files, nor can it be used to send viruses.
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How will a cookie protect you?
The use of cookies is the simplest, most secure, and most widely accepted form of authentication. At
Love-Town.com, security will not be compromised. Using a cookie helps ensure that only you have access
to your account.
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